Assistant Manager - Business Development

Key Responsibilities

Business Development & Market Development

· Conduct market research to identify and approach new vessel owners, charterers and traders, and drive their successful onboarding in compliance with Company policies and procedures.

· Evaluate market trends and customer requirements and recommend initiatives to diversify revenue streams and enhance profitability.

· Develop and maintain a strong sales pipeline and proactively convert identified opportunities into business.

Marine Lubricant Sales

· Drive marine lubricant sales by identifying customer requirements and promoting suitable products and solutions.

· Prepare competitive quotations, negotiate commercial terms and secure orders in line with business objectives.

· Achieve assigned sales and revenue targets for marine lubricants.

· Develop new lubricant business opportunities while strengthening relationships with existing customers.

Bunker Sales & Customer Management

· Manage the end-to-end bunker sales process, from responding to customer inquiries and preparing quotations through to negotiating pricing and contractual terms and securing orders.

· Coordinate with Operations, Finance and other relevant teams to ensure the smooth and timely execution of bunker deliveries.

· Proactively address customer concerns and complaints, working with internal stakeholders to provide timely resolutions.

· Develop and maintain strong relationships with existing bunker and lubricant customers through regular engagement.

· Drive customer satisfaction, repeat business and long-term customer loyalty.

Marketing & Digital Presence

· Manage the Company's digital presence, including its website and social media platforms, where applicable.

· Develop and publish relevant promotional and marketing content to enhance LMS's visibility in the market.

· Monitor digital engagement and performance metrics and provide Management with regular analytical reports and recommendations.

· Identify opportunities to improve marketing effectiveness, customer engagement and overall brand visibility.

What We Are Looking For

· A Bachelor's Degree or professional qualification in Business Management, Marketing, Maritime Studies, Shipping, Logistics or a related discipline.

· Minimum 5 years of relevant experience in Business Development, Sales, Marketing or Commercial roles, preferably within the maritime, shipping, bunker trading, marine lubricants or related industries.

· Strong understanding of the maritime industry and key industry stakeholders, particularly vessel owners, charterers and traders.

· Proven experience in sales, business development and customer relationship management.

· Experience in bunker sales and/or marine lubricant sales will be a strong advantage.

· Strong commercial acumen with the ability to negotiate pricing and commercial terms and convert opportunities into sales.

· Excellent communication, negotiation, presentation and relationship-building skills.

· Strong market research and analytical capabilities, with the ability to identify and assess new business opportunities.

· Customer-focused, results-oriented and proactive, with strong ownership and follow-through.

· Ability to collaborate effectively with Operations, Finance and other internal stakeholders.

· Good understanding of digital marketing, social media and website management will be an advantage.

What You Can Expect

This is an exciting opportunity to join a leading marine services business within the John Keells Group and play a key role in driving the growth of LMS's bunker and marine lubricant business.

If you are a commercially driven professional with strong maritime industry knowledge, sales capability and a passion for building customer relationships, we invite you to join our team and be part of LMS's next phase of growth.